Marketing & operations assistant · Remote
The person who keeps marketing and operations moving in the same direction.
I sit between the marketing plan and the operational reality: vendors briefed, systems updated, approvals unblocked, and a clear record of what happened and why.
Remote · Available now · US · Canada · UK · EU
60+
Articles produced and uploaded
2
International launches coordinated
5 yrs
Supporting managers and founders
3
Different businesses
What I take off your plate
The work, listed plainly.
Process written down
The repeatable work turned into a checklist so it survives holidays, handovers and hires.
Vendor and supplier coordination
Briefs sent, quotes chased, deliverables tracked, invoices matched to what was agreed.
CRM and systems hygiene
Records updated, duplicates cleared, lists segmented so campaigns hit the right people.
Campaign execution
Assets collected, pages built, emails scheduled, QA done before anything goes live.
Cross-team follow-up
The unglamorous chasing that stops a launch stalling on one unanswered email.
Reporting and documentation
Weekly status, monthly numbers, and a written trail of decisions.
- —Work lives in three tools and one person's head.
- —Vendors and freelancers need chasing every single week.
- —Nobody can say confidently what shipped last month.
How a week runs
Steady, not dramatic.
Keeping the calendar honest
Content calendars, campaign timelines, launch dates. I keep one version of the schedule, chase the pieces that are late, and tell you early when something won't land.
Doing the writing and the setup
Drafting blog posts and emails, loading them into WordPress, Shopify, Mailchimp or Klaviyo, checking links and formatting before anything goes out.
Handling people and suppliers
Briefing designers and videographers, onboarding vendors and partners, following up on the emails that would otherwise sit unanswered.
Pulling the numbers together
Weekly and monthly reports from Analytics, Search Console and the CRM, written plainly so insights are easy to understand and act on.
Where I've done it
Three industries, same discipline.
Commercial interiors & fit-out
The Interiors Limited
Sep 2024 — Dec 2025
The site went from very little organic traffic to a steady stream of enquiries, and the reporting rhythm stayed weekly for over a year.
International brand
Shekudo
Mar 2024 — Oct 2024
Launches went out on their dates, and the people involved always knew what was expected of them and when.
Community & events
Reclaim Wellness Co.
Mar 2023 — Dec 2024
Gather Market grew from 30 to 70+ brands, and I helped set up Gather Growth Club, a free community for women running small businesses.
The full case studies live on the projects page. Tools I work in day to day: Google Analytics, Search Console, Semrush, Ahrefs, Mailchimp, Klaviyo, Go High Level, Bitrix24, WordPress, Shopify.
Proof
Two short case studies.
International brand
Shekudo
- The problem
- Launches, campaigns and collaborations running across multiple countries at once.
- What I did
- Coordinated creative partners, vendors and timelines for Lagos Fashion Week and the New York Awet store launch, alongside site updates and content planning.
- Outcome
- Launches went out on their dates, with everyone clear on what they owed and when.
Commercial interiors & fit-out
The Interiors Limited (Kova)
- The problem
- A fit-out business with almost no organic traffic and no consistent publishing rhythm.
- What I did
- Ran the content plan end to end: research, drafting, uploads, image cleanup and alt text, plus weekly reporting.
- Outcome
- 60+ articles published and a steady stream of enquiries, reported on weekly for over a year.
In their words
People I worked alongside.
She made launching in a new market feel less overwhelming. From coordinating with our London stockists to handling vendor documentation and shipping schedules, she kept the moving parts in order without us having to chase her.
Questions
Before you email.
What is a marketing operations assistant?
A marketing operations assistant handles the systems and coordination behind marketing: process documentation, CRM and tooling hygiene, vendor management, campaign QA and reporting — so the marketing team can focus on strategy and creative.
Do you work with agencies and freelancers?
Yes. I've briefed and coordinated designers, videographers, photographers and agencies across different projects and businesses.
What tools do you use?
WordPress, Shopify, Mailchimp, Klaviyo, Google Analytics, Search Console, Google Workspace, Notion, Trello, Asana and Canva, plus whatever CRM you already run.
How quickly can you start?
Immediately. Email me and we can scope a first month.
Need this handled from Monday?
Email me and I'll reply the same day. Hiring for something adjacent? Read Marketing assistant or Project assistant / coordinator, or send a note through contact.
Hire me →